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Guest Instructions & House Rules

  1. Check-in and Check-out Times:
    • Check-in time is from 3:00 PM onwards.
    • Check-out time is by 11:00 AM on the day of departure. Please leave the key in the lockbox and scramble the combination.
    • Please send the number of your identification document to the host as soon as you check in.
  2. Check-in and Check-out Times:
    • Check-in time is from 3:00 PM onwards.
    • Check-out time is by 11:00 AM on the day of departure. Please leave the key in the lockbox and scramble the combination.
  3. Climate Resilience Fee for Short-Term Rentals:
    • In accordance with Greek Law No. 5162/2024, a Climate Resilience Fee is applied per night for all short-term rental stays, as follows:
      • High Season (April 1st – October 31st): €15 per night (apartment over 80 m²).
      • Low Season (November 1st – March 31st): €4 per night (apartment over 80 m²).
      Unless otherwise agreed, or unless the reservation was made through a platform that directly collects this fee, this amount is payable in cash upon arrival and a separate receipt will be issued.
  4. No Smoking Policy:
    • Smoking is strictly prohibited inside the apartment and all common areas.
    • Guests may smoke on balconies while being mindful of others.
  5. Quiet Hours:
    • Please observe quiet hours as described on the info sheet in the apartment to ensure a restful stay for everyone.
  6. Respect for the Apartment and its Contents:
    • Treat the apartment and its contents with care and respect.
    • Report any damages, breakages, or loss of items to the host immediately.
  7. No Parties or Events:
    • Hosting parties or events is strictly not allowed.
    • The apartment is for registered guests only.
  8. Visitors Policy:
    • Visitors are welcome during the day, but overnight stays of non-registered guests require prior consent from the host.
  9. Pets:
    • Pets must be well-behaved and on a leash in common areas.
    • Guests are responsible for cleaning up after their pets inside and around the property.
  10. Security and Safety:
    • Ensure all windows and doors are securely locked when leaving.
    • Guests are responsible for their personal belongings and valuables.
  11. Kitchen Etiquette:
    • Use kitchen facilities responsibly and clean up after yourself.
    • Do not leave unwashed dishes and utensils in the sink.
  12. Heating and Air Conditioning:
    • Turn off heating, air conditioning, and lights when leaving.
    • Do not leave air-conditioning on when windows are open.
  13. Waste Disposal:
    • Dispose of trash in the designated bins provided.
  14. Parking:
    • Complimentary parking is available. Please park in designated areas.
    Parking
  15. Adherence to Local Laws:
    • Guests are expected to abide by all local laws and regulations during their stay.

We appreciate your cooperation in adhering to these house rules to ensure a pleasant and enjoyable experience for all guests at Perivolia Serenity Apartment.

Should you have any questions or require assistance during your stay, please don't hesitate to contact us.

We hope you have a memorable and peaceful stay in beautiful Perivolia, Chania!